- ISBN13: 9780814473856
- Condition: USED – VERY GOOD
- Notes:
Product Description
Coaching, counseling, and mentoring can dramatically improve employee productivity and satisfaction. But there’s a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counseling), and helping top performers excel (mentoring). Unfortunately, most managers don’t truly understand how and when to do each. Coaching, Counseling & Mentoring provides helpful tools like self-assessments… More >>
#1 by Thomas P. McNulty on April 17, 2010 - 1:07 am
Generally a good tool for assisting employees who need some direction to improve performance.
Rating: 3 / 5
#2 by Jill Bounds on April 17, 2010 - 3:22 am
I thought the information was OK, but not phenominal. I was looking for WOW. Perhaps my expections were too high.
Rating: 3 / 5
#3 by Joyce L. Gioia-Herman on April 17, 2010 - 5:18 am
Coaching, Counseling & Mentoring: How to Choose & Use the Right Technique to Boost Employee Performance
Stone’s book well covers the landscape of these three topics. Her information is accurate, practical, and presented in an easy-to-read format. Stone’s illustrative stories demonstrate her points and bring the material to life. This book fills a void in the marketplace and does so in a way that very effective. “Coaching, Counseling & Mentoring” is an excellent tool for managers and supervisors. I recommend it without qualification.
Rating: 5 / 5
#4 by P. L. Jansen on April 17, 2010 - 5:58 am
Knowing the distinction between the three roles and functions (see title) is essential to be any good at either or all. Dah…
And yet I wish more people would take the time and effort to get and read this book and know the differences.
This book not only provides sound theory on all three subjects, but it also provides very good practical advice on how to practice either.
If you want to be knowledgeable on these subjects, either for bettering your own performance as a manager or for knowing when and why to hire specific professionals, just read this book. Trust me.
Rating: 4 / 5
#5 by Louise McCauley on April 17, 2010 - 8:47 am
Along with the highly competitive market, comes the high competition for companies to recruit and maintain these top performers. Employees have more choices today. Employees who do not feel challenged, or adequately compensated, will move on. It is not just about money anymore, either. Keeping top performers is a lot more than just a salary figure. So, how do companies keep their best people?
According to author Florence Stone, the answer is by helping employees excel. Since most motivational experts agree that most people want to better themselves it does not require threats or force to get employees to improve. It does require a system that will allow them to grow.
This book is exactly about that. It is about how to coach, counsel, and mentor employees to success. These three areas each have a distinct role to play in any firm:
1. Coaching helps all employees. The art of coaching will improve employee’s job performance, as well as give them greater potential to move onto more difficult assignments and jobs.
2. Counseling is used to address problem performers. More often than not, these employees have bad habits that have risen to the level of chronic. The author says that by investing ten percent of time on these people using counseling can save a firm from spending fifty percent of its time fixing problems in the future.
3. Mentoring, writes the author, is reserved for the most talented employees, the true top performers. These people will provide the greatest return on investment for time spent helping them advance. If these people are ignored, they will quickly leave the firm and find someone else to nurture and develop their talents.
Each of these areas requires different skills to be executed effectively. Those skills are presented in this book to help persons truly master the arts of coaching, counseling, and mentoring.
Rating: 4 / 5